Category Archives: Blind Spots

Where is That Report?

To a small to large extent, most reports that are produced and delivered are late, early, inaccurate, or incomplete, with too much or too little at the time when needed to make decisions. Ouch, that sounds like a nasty indictment. But …
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What’s the Score?

Have you ever balanced a scorecard? What did you do? How did you decide what balanced meant? What did you do with the scorecard? Did you win? Was it a competitive win or was it a within the scorecard win? Would an outsider evaluate you as a winner without seeing your scorecard?
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Just in Case

Just in case. When packing for a travel, what did we add to the bag as we said, “just in case?” Did we sufficient “in case” stuff that we paid extra weight fees for our baggage? When walking into the closet and seeing a wardrobe assortment spanning 6 years and 50 pounds ago, do we hesitate before reaching for something to put into the give-away bag saying, “maybe I’ll wear it keep it, just in case?” How about the files we keep in our desk drawer or in a section of our hard drives, just in case? Do any of the books on our shelf look brand new and unopened after a decade of taking up space, but we keep them, just in case? Are we saving five year old magazines for “when I have some time to reads them?”
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Thinka Linka Do

“Divide et impera”, or in English, Divide and Conquer is a phrase that we’ve all heard, many have experienced, and the clever have overcome. Forms of it have been attributed to Philip of Macedon and Julius Caesar and some incorrectly to Machiavelli, who in fact was denouncing it. It speaks to the power of effecting fragmentation, disintegration and dissolution of unity as a means to overcome adversaries or as a means to break down tough problems.
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Throwing the Flag

Those who follow sports know that the quality of officiating is receiving much needed and overdue attention. In fact, there is one officiating team in NCAA Football that is currently sitting on the bench for terrible calls in very important games. In fact, the poor officiating may have determined the winners and losers. Sports are a great place to talk about poor measurement because we’ve all seen it. With the advent of better technology and high definition instant replays some of the boo-boos are much more evident. Competent people in the business of evaluating performance of any type are very aware of the impacts of measurement and very skeptical of any decisions people make …. Measurement issues surround us …. I used the word competent intentionally because those that don’t pay serious attention to the quality of measurement and render opinions, advice, or recommendations on data or information are dangerous people to have on board
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On the Dock of the Bay

Have you thought about how we make decisions? It’s fascinating and frightening. I believe decision making is by far our greatest Achilles Heel. In his book, “Fateful Choices,  Ten Decisions that Changed the World”, Ian Kershaw delivers a monumental and …
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The Real Deal

While driving this morning I caught some news on the radio. One disturbing bit of news reported that a large defense contractor in Great Britain is facing potential fines of over $1 billion for alleged bribery paid in pursuit of business.
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“How Aren’t You Doing?”

How aren’t you doing? That’s right, how are you at what you’re not doing? Have you ever been asked that question? I hope so! How well do we choose what to do and what to measure?
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“Good, or Got Lucky?”

“To the victor belongs the spoils” is the famous quote by New York Senator William Learned Marcy (1786-1857), recited in the U. S. Senate, 25 January 1832. This one sure gets lots of traffic. It brings with it a lot of imagery of the uglier side of politics, graft and an all or nothing perspective. I can recall, as I read world history in high school, images of conquerors doing all the pillaging and other stuff. Certainly, the principle still has legs today, ugly legs at that.

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“Have You Recovered?”

It has been one year since the economic tsunami swept across our world. There were lots of financial volcanoes bubbling with excitement, building pressure and spilling over. It became very evident that we did not have lots of volcanoes, but rather outlets under a sea of molten financial foundations with unstoppable pressures. In panic, some of the eruptions were temporarily plugged with financial corks, borrowed from our future, but a big one went and blew up. In the Straits of Wall Street, our own Krakatau, aka Lehman Brothers blew its top, exploded and sent a blanket of financial darkness around the world.
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