There may be a really big storm brewing. It may be a signal from a political barometer, or positioning, real outrage… not sure, but the thunder is increasing. The last few months have stoked the fires of outrage, anger, frustration, and deteriorating confidence from a public that may feel that they may have been too trusting.
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Watching the US Senate Congressional hearings this week, I almost felt as if I were at the cinema watching a fictional drama. One of those movies where the villains were conspiring to wreak global havoc and the world was rescued by a heroic figure that brought it to light. I wish it were fiction, but alas, there were no heroes, and in fact, there may have been some villains indeed, and many of us can attest to the havoc wrought on the global economy.
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It is impossible to avoid shock and pain at the news of the recent disasters, currently the floods in Rio de Janeiro, claiming the lives of over 200 and the coal mine explosion in West Virginia, claiming the lives of upwards of 25 miners. The first catastrophe, greatly influenced by the forces of nature devastating ramshackle infrastructure much like the Haiti earthquake, and the second brought about completely by the choices and behaviors of men. While the first claimed a much larger number of lives, the second dominates airtime, and in one respect, justifiably so.
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Toyota’s woes continue. This week they’ve announced production idles at two US plants, their recalls have grown to 8.5 million vehicles globally, allegations of cover-ups are blazing across the news wires, and dealers across the nation are experiencing further drops …
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Are we confident that our processes are delivering to the right quality and compliance requirements? How did we decide what the right controls, checks and balances are? Do we build in a safety margin or pay for insurance because we might fail? After all, failure has consequences, and insurance and safety cushions can be costly.
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Today I experienced something some really cool healthcare! It left me contemplating that maybe we really do have the capacity to sort out the hurdles we face with the healthcare issue
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Our customers make us better! Have you heard that phrase? When I have, the translation that emerges is that our customers sometimes have to drag us into improvement. In fact, it often means that we become aware of the needs to improve from feedback and complaints. Someone might argue that we sometimes innovate from negative feedback
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Your couch. It is mine.
Im a cool paragraph that lives inside of an even cooler modal. Wins
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