Have you thought about how we make decisions? It’s fascinating and frightening. I believe decision making is by far our greatest Achilles Heel. In his book, “Fateful Choices, Ten Decisions that Changed the World”, Ian Kershaw delivers a monumental and …
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This has been a tough season for many. As business belts and budgets tightened, the focus to become leaner has led to some tough choices. Many of the activities we engaged in with customers had to change, even go by the wayside. Maybe it was fewer visits, or less personalized care, as we moved their requests into more “efficient” centers, thereby reducing transactions costs. Some of the requests we did for little or no cost, now are fee based. What about when the economy improves?
The YinYang has been a powerful framework for me when endeavoring to frame and evaluate what are ahead, my decisions. The importance of considering the duality of opposing, mutually defining forces or dimensions, as fundamental to evaluating completeness, is very thought provoking. …
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Your couch. It is mine.
Im a cool paragraph that lives inside of an even cooler modal. Wins
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